Our commitment to transparent, fair, and confidential client relationships — clearly documented.
Last updated: June 2025
By using the services of ExpressClick Consult, you agree to these terms and conditions. If you do not agree, please do not use our services.
ExpressClick Consult provides professional career and education consulting services including but not limited to CV writing, LinkedIn optimization, interview coaching, graduate school admissions support, scholarship application assistance, and academic writing support. All services are provided on a consultancy basis and are customized to individual client needs.
All prices are listed on our website and are in Ghanaian Cedis (GHS), US Dollars (USD), British Pounds (GBP), Canadian Dollars (CAD), or Euros (EUR) as applicable. Payment is required upfront before service delivery begins. We accept payment through Paystack, bank transfers, mobile money, and other digital payment platforms. Payment constitutes acceptance of the service terms.
Upon payment, you will be contacted within 24 hours to schedule an initial consultation call. Turnaround times vary by service as listed on our website. All deliverables are provided in digital format (Word and PDF) via email.
All services include revisions until client satisfaction. If after reasonable revision attempts (5+ rounds) you remain unsatisfied, you are entitled to a refund as per our .
All work created by ExpressClick Consult becomes the property of the client upon payment. Clients are granted full rights to use, edit, and distribute their deliverables.
All client information is treated with strict confidentiality. We do not share, sell, or distribute client data to third parties without explicit written consent.
ExpressClick Consult is not responsible for job rejections, admission denials, or other employment or educational outcomes. Our services are advisory and consultancy-based. Results depend on individual effort, qualifications, and market conditions. We guarantee effort and expertise, not outcomes.
We reserve the right to update these terms at any time. Changes will be posted on our website and communicated to clients.
Our refund policy is designed to be fair. We encourage working through the revision process first — most client concerns are resolved before a refund is ever necessary.
Refunds are available within 14 days of service delivery if you are not satisfied with the quality of work provided. Refunds will not be granted after 14 days or if the service has been substantially used or publicly distributed.
To request a refund, email us at expresslink202@gmail.com with full details of your dissatisfaction. We will review your request within 48 hours. If your refund is approved, payment will be processed within 5–7 business days.
Before requesting a refund, we strongly recommend working with our team on revisions. All packages include unlimited revisions, and most dissatisfaction can be resolved through the revision process. This ensures you receive the best possible outcome for your engagement.
Rush services (24–48 hour turnaround) are non-refundable once work has commenced. Customized corporate packages are non-refundable unless quality issues are clearly documented and communicated within 48 hours of delivery.
If you are satisfied with a portion of the work but not all deliverables, we consider partial refunds on a case-by-case basis. Contact us to discuss your situation.
Refunds are processed to the original payment method. Bank transfers may take 5–7 business days to reflect in your account after processing is confirmed.
Your privacy matters. This policy describes what information we collect, how we use it, and how it is protected. We collect only what is necessary to deliver our services.
We collect personal information including name, email, phone number, and details relevant to your career or academic profile. This information is used only to provide our services and communicate with you throughout the engagement.
Your information is used to deliver our services, communicate with you, and improve our offerings. We do not share information with third parties without your explicit consent.
All client data is stored securely using encrypted channels. We do not store payment information directly — all payments are processed through secure, PCI-compliant payment gateways (e.g., Paystack).
Our website may use basic analytics to understand how clients use our services. No personally identifiable information is tracked through analytics tools. Cookies are used solely for session management and site functionality.
Clients can request deletion of their information at any time by emailing expresslink202@gmail.com. We will delete all personal data within 30 days of receiving your verified request.
This privacy policy may be updated periodically to reflect changes in our practices or applicable law. Clients will be notified of material changes via email or prominent notice on our website.
